Type of Trailer Purchased: Safetack 3 Horse Bumper Pull Slant
How do you feel about the process of ordering your trailer online? Over the Moon Happy
How do you feel concerning the time it took to complete your trailer? Over the Moon Happy
Did your delivery process go smoothly? Extremely Satisfied
How do you feel about the quality and construction of your trailer? Over the Moon Happy
Please describe how and why you came to Double D Trailers? I had been searching online for trailers and Double D was the only one that actually allowed me to build it online. I liked the whole process. The online access initially got me to look at them and the customer service and perceived quality of the trailer was what got me to buy it
What were your specific trailer needs and search criteria? 3 horse slant bumper pull
Why do you feel Double D Trailers was the best deal on the market for you? It has the best options for the most reasonable price. It wasn't the cheapest trailer but it was what I wanted and I am not disappointed
What other trailers did you evaluate during your shopping process prior to purchasing from Double D Trailers? Sundowner, Featherlite and Logan
Would You Recommend Double D to Others? Yes
Additional Comments: The only thing I had assumed would be there but did not ask about was a tie ring on the outside of the trailer for tying while tacking up, etc. Brad offered to send one to me after delivery, but I don't want to drill into the side of the trailer at this point.
RESPONSE FROM DOUBLE D TRAILERS: This trailer never ceases to turn heads and it gets compliments wherever I go. The abundance of windows makes it very light and airy which the horses love. I went with the rubber flooring and it is perfect. I've had it about 18 months and the floor looks as good as new. As happy as I am with the trailer, I am just as pleased with the customer service. Brad practically lives on his computer and is extremely responsive. I've had to order a few replacement parts (no reflection on Brad) - just poor driving on my boyfriend's part and the process has been smooth and effortless
Posted: March 10, 2016
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