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Coeur d Alene, Idaho
December 02, 2016
Overall Rating: 12345
I purchased a two horse trailer and had it changed to a one horse with the extra room I wanted up front. It turned out perfect ... read more
Cedar City, Utah
October 04, 2016
Overall Rating: 12345
Nothing to criticize , just want to say how wonderful the delivery system was as well. Driver kept ... read more
Grand Junction, Michigan
September 09, 2016
Overall Rating: 12345
Working with Double D Trailers I never felt pressured to buy their trailer. I was just given information (and lots of it!)... ... read more
August 31, 2016
Overall Rating: 12345
I had previously owned a Sundowner and while I had been pleased with their product at that time, I was unaware of all of the safety features that were now available for trailers. After deciding to pur ... read more
June 30, 2016
Overall Rating: 12345
Very satisfied with the trailer, better than I imagined... Pictures do not do the blue justic.... ... read more
June 20, 2016
Overall Rating: 12345
The excellent customer service right from the beginning was incredible. We were kept updated constantly, and our needs were the priority ... read more
June 01, 2016
Overall Rating: 12345
Brad was patient ( cause women with horses can sometimes be a little difficult) and he knew exactly what I was saying.... ... read more
April 21, 2016
Overall Rating: 12345
As I use my trailer more, I continue to be comfortable with the ease of it. The rumber floor is a plus. The whole trailer is easy to clean up after hauling and traveling on dirt roads. Well ventilated ... read more
April 14, 2016
Overall Rating: 12345
It's solid, roomy, hauls wonderfully (with a Dodge Ram 1500 5.7hemi), and so many little extras I wasn't expecting! The carpeted wall in the tack room. The bumper pad around the top of the rear exi ... read more
Pilot Hill, CA
March 10, 2016
Overall Rating: 12345
This trailer never ceases to turn heads and it gets compliments wherever I go. The abundance of windows makes it very light and ... read more
February 17, 2016
Overall Rating: 12345
I looked at several used trailers here in the islands and contacted others on-line and left telephone messages. Some dealers did not respond at all. Featherlite, I learned, ... read more
February 01, 2016
Overall Rating: 12345
It's incredibly well made, with lots of thought in the details. ... read more
January 14, 2016
Overall Rating: 12345
This trailer exceeded all my expectations. All the extras that I ordered were done. Having to trust in this day in age is not easy but everything went exactly as Brad describes. All my questions were ... read more
November 04, 2015
Overall Rating: 12345
I purchased a used Double D trailer after many hours of dedicated research. It took almost 15 months to locate a bumper pull 3 horse made by Double D Trailers. Now that I own it, I have not been disap ... read more
October 02, 2015
Overall Rating: 12345
I love this trailer. The horses are very comfortable in it. The variable load/unload options are extremely handy. Many trailheads I trailer to have non trailer friendly parking lots. Being able to ... read more
Santa Rosa, California
September 04, 2015
I bought mine used. Best trailer ever. Always, always getting compliments. It is so well made. Every time I go in it I don't want to leave. My bathroom is huge. People come in and think it is a pop ou ... read more
April 23, 2015
Overall Rating: 12345
This was my first new trailer experience (as in brand spanking new, not new to me) and Brad was so helpful and patient with my questions and changes (and there were a few). I added 1 foot to the dress ... read more
September 09, 2014
Overall Rating: 12345
I love my new Double D Trailer... First and foremost, I have never experienced personalized customer service of this caliber ....ever, for any product I have purchased. Brad made it so easy and al ... read more
August 06, 2014
Overall Rating: 12345
We love our new Double D Trailer! We get compliments everywhere we go and people are amazed at the Safetack compartment. The inside has such an open feel to it that even my horse that has refused to ... read more
May 30, 2014
Overall Rating: 12345
Our “problem loader” walked onto the trailer the first time and every time since. I think the step up for him makes him commit to getting on, but the openness of the trailer is really what convi ... read more
Stamping Ground, KY
May 01, 2014
Overall Rating: 12345
My second Double D trailer. The first was a gooseneck/camper made to order; I hated to see it go but things changed so I ordered a BP. It got here quicker than expected and I have just gotten back f ... read more
Kettle Falls, Washington
April 25, 2014
Overall Rating: 12345
Cathy used the custom made trailer only once last year for a clinic down south by Spokane. It was everything she expected and the systems performed flawlessly. We are both so very pleased with what ... read more
chester, new hampshire
April 11, 2014
Overall Rating: 12345
great trailer ! love the safety features. was scared to order online but they made it very easy . was one of the best trailers i've ever seen. love that the last stall wall completely swings out s ... read more
April 10, 2014
Overall Rating: 12345
My trailer hauls like a dream! ... read more
April 07, 2014
Overall Rating: 12345
I chose this trailer specifically for the well-being of my horses. The rumber floors, bright interior, padded and slatted dividers, insulation, ventilation, and hay feeders all contribute to a safe a ... read more
April 05, 2014
Overall Rating: 12345
This is our first horse trailer and it is simply great. Love it. Perfect for hauling our two horses. Has all the features we need. DDs customer service is also very exceptional. I would recommend this ... read more
April 03, 2014
Overall Rating: 12345
I absolutely love my trailer! ... read more
Cedar Creek, Texas
April 03, 2014
Overall Rating: 12345
Now I wish I'd ordered a three horse trailer since I bought another horse. Only thing I would change is possibly spend a little more on the windows and maybe even an AC unit since it gets so hot in T ... read more
April 02, 2014
Overall Rating: 12345
I love my new trailer. It was a big purchase and everyone was so helpful throughout the process. The trailer is the best built trailer I've seen. Everyone I know has trailer envy. I would definite ... read more
April 02, 2014
Overall Rating: 12345
I love my trailer and have nothing but great things to say about the sales process and quality of the trailer. Brad was wonderful to work with. From selection to production to delivery, every step was ... read more
April 02, 2014
Overall Rating: 12345
Great service from beginning throughout and still ! ! ! ... read more
Argyle , TX
April 01, 2014
Overall Rating: 12345
Love the trailer....easily get 4 and sometimes even 5 horses in a bumper pull....hardly know there is a traiiler connected to the truck...Great deal on a great trailer ... read more
April 01, 2014
Overall Rating: 12345
Will definitely do business again when need another trailer. ... read more
April 01, 2014
Overall Rating: 12345
Compared to my old Sundowner 2hr straight load w/ dressing rm, this is very nice. It does take a little getting used to as I am a creature of habit and had my old one for 25 yrs. This pulls nicely beh ... read more
March 28, 2014
Overall Rating: 12345
My first attraction to this trailer company was their innovative 'SafeTack' design. As I started working with them I found that they were very knowledgeable about trailers and hauling our beloved equ ... read more
March 26, 2014
Overall Rating: 12345
I would not hesitate to recommend Double D horse trailers to anyone interested in getting a well built, functional and safe trailer for your best friends! And it's beautiful to boot!! ... read more
I wanted you to know Brian was here today and made the repairs to the trailer. He is a heck of a nice guy and did a good job in fixing the trim. I feel badly now that I know how far out of his way he drove to take care of this for me. I really do appreciate him doing that and you standing by your word that you were going to make this right. Needless to say my wife is very happy and loves her trailer. We both are satified customers and would not hestitate to recommend Double D Trailers to our friends. Take care.
Joe and Brittany, Bluffton South Carolina
RESPONE from Double D Trailers:
Joe and Brittany,
I am glad we were able to resolve this trim detail for you. Although the repairs could have been performed local, we felt more comfortable in having one of our factory technicians make the repairs on site at your barn to insure it was done properly.
Thanks for being such great customers, we appreciate your business and support.
After a long (and I mean long) winter, my husband and I were thrilled when the time rolled around for that first horse camping trip. I can't tell you how good it felt to watch the horses load so easily and happily into our new Double D trailer. As you can see, our horses like to relax when we get away just as much as we do, and it is very important to us to provide a good travel experience for our fantastic trail partners.
We chose this Safetack trailer for our horses much more than for us, but we love it as much as they do! The rumber floors are a dream, they can see each other through the barred dividers, and the second slam gate is something I never want to live without again. It is so great to be able to load the horses and not have to shut up the back because the last horse isn't secured with a gate. The RV latches on the doors are wonderful also. We can leave the doors open to the breeze while we finish packing up camp, something we could not do with our previous trailer.
Also, we trailered our young Friesian mare a couple of times over the winter. With our previous slant-load trailer, this horse who will do anything the first time we ask was absolutely terrified to back out of that trailer, even though it was a well known brand aluminum trailer. It was dark, high off the ground, had a solid stall divider, and we had to try to get her to angle around the rear tack to unload. She got to the point where she was really worried in that trailer. I was concerned that her negative trailer experiences would cause a long-term problem that would be difficult to help her get over. I am so happy to say that she loves "her" new trailer! She loads and backs off like a dream, and travels quietly - mission accomplished.
I am happy I got the hay bags; I have never used them before, but I think they add to the overall pleasant trailering experience for the horses, particularly the young ones.
We are also really happy we got the second battery and rear load light options. It is great to be able to run out to check on or get things out of the trailer and have lights even when it isn't hooked up. My husband was right to add those on at the last minute! The aluminum wheels are so nice looking, and the color-match trim paint is a wonderful bonus. We are clearly very happy with our trailer.
Thank you for designing such an excellent product with the well-being of horses in mind.
Carl and Sandy
"Greetings to Double D Trailers...
My brand new Townsmand trailer arrived today and it's exactly how I imagined it to be. The workmanship is flawless. The trailer itself is tight as a drum. One of the features that I truly appreciate is the fold-down ramp that sits behind double doors. The ramp can be lifted with a pinky finger. The other feature that is superb is the Rumbar flooring which means less heat from the road, far less work when cleaning out the trailer after a long ride and no worrying about rot and replacement down the line.
The Townsmand is much better insulated compared to other trailers I inspected. I spent many weeks on trailer lots and on the internet in an effort to find the perfect trailer for my needs. There are a number of things that eventually finalized my decision....The on-line videos showcasing Double D Trailers' workmanship...same or next day responses to my questions....
no-hassles...no paperwork problems...no "up-selling" on "extras". And, there were no "surprises" when I was notified the trailer was scheduled for delivery.
The delivery driver remained in contact and had the trailer at my door exactly when he said it would.
I would not hesitate to recommend Double D Trailers, no matter the model. It is a superb product that I believe will offer many years of quality performance.
Thanks.... J. Philips, Florida"
We wanted to say thank you for all the help you gave us in ordering our next Double D horse trailer. After selling our last Double D Living Quarter trailer, because we wanted to downsize, we realized how sought after a well built horse trailer was. We sold our 2007 Cheyenne in less than a week and for the asking price. However, before deciding on our next horse trailer, we spent months looking and researching other brands, but quality and the unique feature of the safe-tack design helped us to decide on purchasing another and our 4th Double D Trailer. We have owned Double D stock trailers to LQs, and now with our new purchase of a 2013 2H slant with dressing room, we are thrilled with our selection and feel our horses will ride safely in the best built horse trailer on the road. Also, we are huge fans of the safe-tack feature.
Very satisfied customers in MO
Thanks for the update on the estimated time of completion of our new Double D.
As for my statement pertaining "getting back to a Double D Trailer for our horses' sake"....We found our horse rode better in our past Double D Trailers, because they seemed to be more calm about the whole trailering experience. Most of the time we used our Double D for day rides, but occasionally had a weekend ride planned, and when reaching our destination the horses did not look exhausted or nervous after riding in the Double D. However, in comparison, our non-Double D aluminum horse trailer seemed to create stress related issues in our horses that we never saw in them when we trailered them in a Double D.
Stress-like signs included: 1) our horses seemed to hesitate in wanting to load; maybe it was because there were more rattling and shaking of the trailer sounds during the loading process. 2) Our horses did not eat while traveling, and 3) when arriving most every time we had loose manure to clean-up.
Luckily, we noticed the visible signs in our horses that indicated they were not comfortable with the hauling process, or we may not of thought too much about how negatively the trailering experience was impacting them. We think the combined factors of hearing more rattling sounds and road noise, and stepping into a lighter weight type structure, made the trailering experience unpleasant for our horses.
We are pleased to say when we trailered our horses in a Double D, the stress type signs were not present so it was easy to make the decision to purchase another, and come back to the Double D Trailer for our horse hauling needs. Certainly the Double D Tailers not only look, feel, and tow more structurally stronger, they provide a more secure trailering experience for our horses. We like that Double D Trailers have safety features built into the contruction process, this type of dedication makes the quality of construction of the Double D Trailer a well constructed trailer that gives our horses the best chance for a good trailering experience each and everytime they are in a horse trailer. A must for us and our horses.
Also, I would say from a horse owners point of view, the added attention to safety that goes into a Double D and the great design of the safe-tack are huge selling points. Teaching our young horses to load with the wide-open back to the Double D, has made their loading and unloading experience much better. We have experienced the attention to detail, quality of structure, and the safety features that go into a Double D has a focus on horse and owner's well being combined, vs. other trailers seem to focus only on owner "convenience" features and the horse's traveling experience is at best an after thought.
I do think horses in general ride better in a slant, and although we have loaded our horses in both, we personally prefer using a slant for any long hauls. As you know we are believers in the ramp too. Since our horses trailering experiences were mostly in a Double D, until we moved to MO where we purchased our first aluminum trailer for what we thought would be good for our quick daily trips. But to our surprise our horses trailering attitudes were different when traveling in our "daily" trailer, even within a short distance. Here in MO most of our rides are within a 10-15 mile radius, so the trailer ride is relatively short for the horses, but even a short haul was impacting our horses in ways we had not experienced when we put them in our Double D trailers. One of our horses has trailered in our original Double D stock horse and through the other Double D we purchased up to the LQ, and he never stopped eating or had loose manure during the trailering experience, until we quit using a Double D.
We soon realized by using our alternate everyday horse trailer for our trailering needs would be subjecting our horses to more stress than we wanted. So it was easy to decide to downsize from the Double D LQ and purchase a Double D for everyday usage while providing a safer trailering experience for our horses for all our trailering needs. With our new Double D, we are anxious to get back into the mode of trailering to more places a further distance than nearby trail heads. We are planning trail riding excursions to IL, KY, and OK, and all are within a one-day road trip experience.
I don't think we are much different than most horse-lovers in the way that we want safety and the best for our horses. So I would agree that brand of aluminum trailer could play a difference, but we noticed even with our friends' brands of trailers (from Sooners to Exciss) that our Double D LQ and now our recently purchased downsized Double D are better built trailers with horse friendly features not offered in other brands. My husband always said he did not like the aluminum trailer because he thought it rattled too much when the horses were just loading or moving around inside. I wish I could eloquently pin-point why we disliked what we thought was a good everyday horse trailer, but I think it is just better to say, we trust the quality of the Double D and our past experiences with trailering our horses in one has always been good. To own a Double D Trailer makes a true believer of the quality and horse-friendly ride it provides.
Thanks so much,
Thank you Brad! I'm sure I'll have some questions down the road. For now, once I get my new mount and ball I just need to practice driving with it and backing it up before I put my horse in it. Going to wait for these roads to get a bit better too- they're really icy at present from our recent snowstorm and icy temps.
Thought you'd get a kick out of the fact that I've posted pics of the trailer to the horse forum I regularly post on. It's called Parelli Connect which is a natural horsemanship social media site very similar to Facebook but for us horse geeks. I've had a few folks ask me about the 'why' of choosing a Double D trailer and my answer has been "after alot of research, I'm convinced they are building the best and safest built trailers on the market, with alot of thought and attention to detail put into their trailers. In addition, Brad offered the best customer service by far in comparison to folks I talked with both at Sundowner and Featherlite trailers. You all are the best and I think you're trailers are too!
Can't wait to really get to use it!
DeeDee (Livingston, Montana)
This past Saturday we had a small paint mare arrive to the barn for training. When they opened the back doors to their trailer the mare had gotten her front legs over the manger, crossed her front legs and her left front leg had crosses over her head tie rope. A horrible scene, then she fell down and was stuck under the divider of their 2 horse straight load.
The men removed the middle divider and all would have been fine and the little mare should have been able to get up and walk out of the now open box as partition had been removed. BUT.... That trailer had the thing you and I hate, their trailer had that gosh darn metal stationary post to the entrance to the trailer. So the mare had only that single horse slot to exit.
All turned out well only because she was a smart little mare! Just a few minor scrapes and a little stiffness.
The man swore he would never use that type trailer again, so that was my opportunity to speak to him and I told him to research Double D trailers.
I spoke of the safe tack system and the the two partitions to the slant, and how important it is to have that second partition for the second load horse.
Brad, if you have a few business cards, or a few pamphlets you could mail me, I can put it on the cork board. No one really gets it until a tragic scene happens.
Virginia Beach, VA
We received the trailer today and were very impressed. Greg was very helpful, walking me through everything and taking the time to help me get it sized for our truck. I took it for a short tow and its a perfect height combo for the truck. The finish work is excellent and the amenities are great. We cant wait to take it on our first trip. Attached are a few pics of it hooked up.
Paul and Kim Gardin, Hampton, VA
The trailer is wonderful and just what I wanted. I'm so glad I spent many, many months -a couple of years on the wish list- deciding what exactly I needed and wanted. The blue color is so handsome, the doors and locks all operate so smoothly, and I'm really liking that Rumber. What a great invention! I'm so sick of mats!
It was riding a little high in front, so we're going to flip the ball on the mount so it will tow a little more level. Dan delivered it around 1:00pm, and I had to work that day, so he went over everything with our teenaged daughters. Needless to say about that is that I'm looking forward to the manual coming in the mail, haha! He was very nice to them and helpful and patient, but they're teenaged girls and I think some of the more important points went in one ear and out the other.
I'm so sorry it's taken me a while to get back to you, but honestly we've just been using it and enjoying it so much I didn't make the time! It's getting quite hot here in Central Texas, but the Adventurer stays cool inside relative to the heat outside making it a much more appealing ride for my mare. I can barely feel heat up at the ceiling. The ride is so smooth, I almost forget it's there! Thank you again for a very fine and well built product. Happy Trails!
(photo above of Susan and Jessica's trailer with Purple accents!)
I am so impressed with the quality of our new trailer. It is beautiful! I am not particular about appearance, but our tailer is so amazing. Your driver was very informative and walked Jessica through everything. All of the additional upgrades you added at no charge made a huge difference. Brad, your service and planning for our new trailer was exceptional. I have dreamed of owning a trailer like this for many years and It arrived above and beyond my expectations.
I can't wait to trailer train Jessica's horse and move him to our new facility.
One thing I should have had you put in the trailer and didn't was an electric plug. I am asssuming I can have an electrician do that for me?
Cowboy, Jessica's horse will be the real test for our new trailer. He just has to see a trailer in the driveway and starts backing up ready to run the other way. LOL I'll let you know how it goes.
Thank you again for eveything. You have made a huge dream become a reality!
Susan and Jessica
First of all I'd like to THANK YOU for all your information that you have sent me for the last couple of years. I have learned so much not only about a great product that you make but tips about safe horse trailering. I read your emails every time in full over and over.
Being that we live in a third world country has had many challenges for us. To import the Double D trailer of my dreams that would be over twice the cost of the unit and knowing that getting thru customs would/could triple the cost. So I kept looking for something here in the Dominican Republic.
After almost two years of searching we found a 9 year old BP straight load for over 3 times the price in the U.S. for the same used trailer.
I've had to: New tires. New rims. COMPLETELY rewire (only two colors here, no proper connectors and.... ) New emergency brake system. New brake controller. Several new lights. New fans. New elec. junctionbox. New temp. ramp system. Re-do much to the interior pads. Replace lots of fuses while working on the electrical. (Lot's ordered from the States)
My horses are now self loading after over a month with the trailer "parked" to work on it. We have NOT been able to move the trailer with them in it yet. But working with my boys to load and unload has been very rewarding.
I wish I could say the same about the trailer. Granted that I can not just run to the corner store a get what I need. I order on line and wait a week for a simple small thing that costs $5.00 a lb. to ship and customs taxes.
As a final note. The company that built/builds the trailer is still doing so. They NEVER responded to my questions to help me.
So I screwed up. I should have bought a Double D trailer and have it shipped. Double D had already proved that they have a good product, would work with me and..... they are there to help.
Publish as you wish Double D. True story.
Bruce J. Sherburne Dominican Republic
I bought my 3H Buffalo Living Quarter trailer November, 2010. I have waited until now to write this review as I don't take something like this lightly. Someone may make a major financial decision based on what I say here. The trailer is by far the "best bang for the buck" that I have seen!
This is not to say it is on the same level as some of the trailers that are out there but... you won't spend 40-45 K for it either! My wife and I wanted something to use for trail riding. We have been on a weeklong outing and a great number of long weekends and day rides. This trailer really does fit the bill! It is big enough for a comfortable week long ride and is easy enough to pull, etc. just for a day ride. Brad and the folks at Double D have been excellent in responding to questions etc. even though I hedged on writing a review when Brad mentioned it. He did not know if I would write one or not and that I take my time on something like this. He could not have been nicer or more helpful!
The workmanship has some deficiencies but nothing by any means major. Remember this is NOT a 45K trailer. It IS well put together and structurally very sound. The design of the living quarters is tight but VERY efficient and everything has worked very well. I have been very pleased with this trailer and I would indeed recommend it to anyone as what I believe to be the best buy out there. I bought the trailer sight unseen and have not been disappointed in the slightest.
If you are looking for a trailer, at the very least give Double D a look. I think you will be surprise at what you see and will eventually be the owner of a Double D trailer!"
Sept 27, 2011
We love, love, love our trailer!!! It is perfect for us. I feel like a little kid on Christmas morning. I mean that. As a surgeon, my life is always serious and kind of stressful. People like you and your company make all of it worth it. You put up with all my questions and went above and beyon to do a great job for us. We will definitely be ordering another bigger trailer as our boys grow and need more room.
Tim, Sueh, Hunter and Luke Parsons
Just thought I would drop you a quick email to let you know how happy I am with my trailer. It has worked out beautifully and it pulls like a dream. Everywhere I go I get people coming over to check out the Safe Tack design. At one ACTHA ride, my daughter and I were sitting under the awning (love the awning) relaxing after our ride and waiting for the awards ceremony I heard "voices" behind my trailer. I had left the back open and two women had wandered over to see the set up and they were discussing how much they loved the design. It has become a familiar sound- hearing someone at the back of the trailer looking at the Safe Tack part of the trailer.
I love the fact that I was able to get certain features added to the trailer. One of the best things I decided on was the additional tie rings on both sides. Sure enough I have had a situation of someone pulling too close to my trailer and I had to switch sides that I was tying on for safety's sake, and having the high tie rings for hay bags is fantastic. My daughter is enjoying the extra large dressing room when we are camping. She calls it her "apartment" LOL. I am going to have to wait until she doesn't come camping with me to use it myself.
I also have had a chance to see how the insulation does with all the brutal heat we have had already. I opened up the back of the trailer the other day to get something, fully expecting the same "whoosh" of hot air that I get when I open the closed truck. Nothing. It was actually a bit cooler in the trailer than it was outside. And the horses seem to love the trailer, we have to hold them back and make them wait their turn to get on.
So another happy customer. And the two step awning is definitely worth the extra money. My husband was so impressed he went and bought an awning for the house- only its not a two step! Mine is soooo much easier to operate than the new one on the house. : )
Tappahannock Va. 22560
(photo of Rosemary's truck and Trailer, short bed truck 1/2 ton with offset hitch)
July 25th, 2011
(this is an email sent from Rosie to a potential buyer)
Brian Craft from Double D trailers asked me to email you about my recent experience purchasing a trailer from them. To cut straight to the chase - I enthusiastically recommend Double D! Both Brian and Brad Heath - and the whole team, really - are wonderful to work with, polite, patient, organized and knowledgeable. And I have only good things to say about my new trailer.
In making my trailer decision I was hampered somewhat by my tow vehicle. I have a 2004 F150. Ideally, I'd like a stronger truck - but I needed to replace my very old tag-along trailer this year and could not afford to up-grade both at the same time. Brad assured me I could use my truck. As insurance before ordering, I also checked with the local trailer repair place I've used for years and they agreed with Brad. So I ordered the trailer. For a number of reasons I was not able to take my truck to the local trailer repair shop to have the gooseneck hitch installed until the week before the trailer was due.
That's when the stress began.
About 30 minutes after dropping the truck off the same gentleman who had assured me prior to ordering that the truck and trailer were an acceptable fit was now saying, "Does the trailer manufacturer know what kind of truck you have? You are not going to have enough clearance between side walls and bottom of the gooseneck. You won't have but 4 inches. And you have a short-bed, you're gonna hit the cab with the gooseneck. I don't want to take your money to install this hitch for a trailer you can't use." I was thunderstruck! I reminded him that we'd discussed this, and he hemmed and hawed and said he should have looked harder at the truck.
I called Double D. I had them get in touch with the trailer shop. They measured and chatted and figured - for almost an hour, I heard. Brian called me and asked what my truck was like, that they'd never had measurements like that on an F150 before. Had I altered it? I said no, but that now I was really concerned from a safety aspect to proceed. I felt horrible, because I knew Double D had been working over time to get my trailer done by the agreed date. And I was literally nauseous thinking I'd lose my deposit if I backed out. Brian patiently, politely, respectfully assured me it would work. He kept saying he just could not understand the measurements he was getting from the repair shop, he couldn't "wait to see that truck" that was causing such difficulty. He reassured me, saying this is their whole business - matching trucks and trailers. They "know" what will work. He asked me to trust him. Indifferent to my safety fears he suggested changing to an off-set couple - not so much from necessity but more to reassure me about cab clearance. With my heart in my throat I went back the next day to the shop and gave them the go ahead to do the hitch.
With all the uncertainty, I was afraid to have the trailer delivered to me as originally planned- Double D is in Kinston, NC and I live in Leesburg, VA - about 5 1/2 hours away. They also had to wait for the
off-set to arrive, setting things back at least a day. So I made the
decision to drive down to Kinston to pick the trailer up. So on Thursday, June 9 following a doctor's appointment I drove all the way down. I'd called to let them know I was close - a few of the team were staying late to help fit it all together - and when I came on to the lot everyone was there just dying to eye-ball my odd truck! And everyone was like, "That's just a regular truck! What are they talking about?"
As soon as I approached the trailer I knew it would be ok - there was way more than 4 inches above the sides and we weren't even hitched yet.
They took out tape measures and couldn't figure out how the repair shop even measured - none of the clearance numbers they'd been given were even close to accurate. There is NO clearance issue!
So after hooking up and checking everything out, Brian and I went into the office and I finished paying for my trailer. I thanked him over and over for the patience and politeness that he showed, and for all the extra effort the team put in. I left thinking how it is pretty rare these days to find a business that really understands customer service. Double D lives and breathes it.
I drove all the way back, getting in about mid-night. That long trip to pick up was a blessing in disguise. I got a ton of driving experience with a gooseneck - small roads, highways, gas stations, even one instance of backing up - with no horses! I felt like a pro by the time I was home. Which was a very good thing because the very next morning I was throwing my gear in, loading my horse, picking up a friend with her gear and her horse -- and driving 4 hours to Allentown, PA area for a cow working clinic. My truck handled that load, the roads, the trip, just fine. The clinic site had camper hook-ups - the two of us felt like we were 12 again on a great adventure. The Buffalo Living Quarter iscompact, but so well designed that we were quite comfortable.
It was just so much fun.
I've used it several times since, and am enjoying it more and more.
Eventually I will trade to a more powerful truck - but I don't feel an enormous rush. I have noticed no issues what-so-ever hauling with my F150.
I am, though, on the look-out for a different trailer repair shop. I mean seriously, if they cannot even measure correctly how likely is it that their repair work is done accurately. I guess now I know why they were never able to fix the leak in the old trailer that started the whole trailer purchase! But that mis-repair was another blessing in disguise; I wouldn't have this great rig had they gotten that right.
Here's hoping you and Double D do some business. Say hi to Brian and Brad for me. Tell them the picture is coming! (They'll know what I mean!)
Rosemary Lawler-- Leesburg, VA
June 28th, 2011
I just wanted to take the opportunity to thank you and everyone at Double D for my great trailer. I know there are bigger rigs out there, but my little Buffalo trailer is absolutely perfect. I used it for a weekend trip the day after bringing it home, and I felt like I was 12 again on a great adventure. It was so much fun, and I was completely comfortable.
For such a tiny space, the storage is extensive and exceptionally well designed. I love the screen door option - one night was blistery hot and I used the AC, but the next night was so pleasant I had the windows open and the screen door closed and it was lovely.
I also want to commend all of you on the patience shown during the last week or so before delivery of the trailer. I'm the lady with the F150 who was told at the 11th hour by the hitch installer that I couldn't use the truck with the trailer - that the clearances were too small and it would be un-safe etc. Brian Craft was so calm, polite and reassuring every time I talked with him on the phone. When I arrived to pick up the trailer - half expecting to leave without it - it was so clear that Brian knew what he was talking about. The truck and trailer work fine together and there is PLENTY of clearance.
Thank you again, for everything - designing it so well, getting it ready on time, and being so polite and patient every step of the way.
Please pass my contact info to any customer who wants to know if Double D can be trusted...I'd be pleased to give a positive recommendation.
If anyone in Northern Virginia/DC area wants a look at a Buffalo, send'em my way.
June 27th, 2011
I bet you thought I'd forgotten about you!
I have been busy enjoying my new DD trailer! I spent 3 nights in it during the Rolex 4 Star event at the Horse Park. The first night there I invited a friend from St. Louis and her 4 friends to join me for a glass or two of wine. It was cold out and we were all able to sit in the trailer around the table! We had 3 on the sofa and two in small folding chairs and I sat on the kitchen counter. I even fed them dinner. We had a great time and were very comfortable! The weather was cold and windy the 1st 2 days and then hot the last day. We used everything from furnace to AC!
Every time someone saw me near it they would stop and ask about it. I gave two tours of the LQ! The comments were, "Very well planned!" "Great size!" "Has everything you need in a small space!" "I've never seen a two horse with a slide out! Great idea!" I spent 2 more nights at a clinic up in OH and Saturday I hauled 2 horses to a nearby farm to a schooling show. It rained the entire day and I did not want to stall them since there has been a case of strangles in town. I left one horse in the trailer and rode the other. They took turns standing in the trailer all day. It was great to be able to latch the doors open and leave the ramp down and they were in the shade with a breeze AND out of the rain! Though the trailer was not very visible as it was partially hidden by a barn, someone sought me out to ask about it. Again I gave a tour of the LQ and the response was the same as before- well planned, has everything ...., neat idea, etc.. I love my trailer!
I would rather have a 7 ft. wide trailer with a slide out than 8 ft. wide. I'm thrilled with my huge closet and tack compartment that I have in leu of another door into the LQ! The movable head divider is wonderful! John drilled another hole so the divider can be latched at 90 degrees in front of either horse. With the horse in the trailer during the rain on Sat., I was able to latch the head divider at 45 degrees and use the LQ door and the horse on the driver's side was still able to reach his hay net. I am delighted that we are able to have a queen size 'mattress'! I am so glad the trailer isn't any bigger! It doesn't follow me like my tag along did and it is taking some getting use to!
I can't think of anything else! Thank you for a great trailer!
Ivy Loftice, Kentucky
June 20th, 2011
In August our trailer is 10 years old. The living quarters are still in great shape, everything working with little upkeep. I think the only thing we had to do was replace a water heater after 8 years. The horse section has had it’s share of wear and tear but all in all, in great shape. We still love our trailer after 10 years!
Julie and Terry Coats
Gold Hill NC
April 28th, 2011
Brad it's so much more than I expected. Internet shopping is good but you cannot grasp the quality and workman ship of your trailers from pictures or even videos. Everything is so well made and it's more than I expected. I did not know the TV antenna would be there - bonus for me!
Neil was wonderful too on delivery. He explained everything to me and was so understanding.
Double D Trailers get my highest recommendations and an A+++ from me!
Thanks to everyone involved in selling, building and delivering my trailer!
Will keep you up to date with camping pictures later.
Susan Day, SC
I cannot tell you how overjoyed we are with the new trailer Your attention to detail rivals that of the finest RV trailers. Your finish and cabinet work is as tight as anything I have seen in the industry. The fittings are all top class. These trailers are by far the best value on the market. The horses travel superbly well and load very easily. The living quarters are awesome. GREAT WORK!
Leslie McDonald & Douglas Froh
Full Cry Farm, Ohio
Sept 24, 2010
We wanted you to know that we received our 4-horse Revelation on Thursday and we are very pleased! Neal delivered on time and was very helpful on the walk-through. The trailer was obviously made with care and attention to detail. Thanks to you and Double D for making this the largest, easiest and most satisfying purchase via the web. Simply incredible!
Bill LaPorte, Stafford, VA
I Wanted to let you all know that I am very happy with my trailer. I have had it for over 1 year and it still looks brand new. I know times are tough and hobbies like horses tend to get hit, but I hope you all are able to stay in business and keep the quality and research going. Your expertise and dedication is truly appreciated. I bought my trailer sight unseen after a lot of research into all Aluminum trailers. I had previously had an all steel trailer that lasted 15 years and which I sold to someone else. I maintained and painted it so even though it did have minor rust it was still useable. When I found out about the zinc coated steel you used I had to have one of your trailers and when I found out you do the interiors it made it all the better.
Fort Belvoir, VA
Hi, Brad. In a nutshell, I love my new trailer. We hauled to Parker Colorado and back in the blazing heat without a single glitch. The wooden floor is such a great feature 'cause even in the horrid heat my mare stayed comfortable. She got off at 10:15 p.m. in ~95 degree heat and was dry, not sweaty. Her stall is enormous but she still barely fits--she is one honking huge dressage horse!
We used the living quarters for the week in Parker. Everything worked perfectly. I was really impressed by the quality of the craftmanship and the details in the LQ. The cabinetry is very nice, and the air conditioning is terrific.
Probably, the best feature of the rig is the swing out tack closet. Because the entire back end of the trailer is open, my horse simply stepped in with no concerns. Unloading is so much easier. She can turn around and walk out without that backing which often makes them so anxious as they wait to step off into the 'grand canyon.'
The woman who rides and competes my mare has ridden nationally for a number of years. At the end of the week on the drive home, Katie remarked that this is the nicest two horse trailer she has ever seen.
The only job left now is for my mare to win since she has a nice ride for the show season.
My thanks to your crew~! Terry In Kansas
Sorry – have meant to reply to you ever since the kids got home. They arrived back Sunday week ago, and they tell me it towed beautifully. I could not get over how big it is – but I have so happy with it, it is even more beautiful than I expected. We are going to do some modifications before we put horses in it – our best horse is a rotten traveller and kicks so we have to pad behind him to protect him and the float.
All I can say is thank you for everything – we are absolutely thrilled.
Belinda Knight, Australia
June 29th, 2010
Australia Horse Trailer Owner
Hi all at Double D trailers ,
I would just love to say a big thankyou for making my family such a beautiful trailer our 3 horse Renegade is the most awesome trailer, the custom design interior plan was exactly what I ordered.
The manufacturing quality is first class my husband Tim and I own a welding company here in Australia and Tim was extremely pleased with the quality of workmanship that is on our Renegade. Our horses seem to love travelling in the Renegade and we love owning it and we have had many positive comments from the numerous amounts of curious people at the many shows we have been to about the finish and workmanship on the trailer.
I would also like to thank Craig Urand from USCARS the Double D Trailers rep here in Australia for organising the purchase of our trailer.
Im sure that many more Aussie’s will be towing a Double D Trailer in the years to come.
November 2, 2009
Hi Brad, This is another testimonial to you and your entire group at Double D Trailers. As you well know, we ordered and purchased our first Double D trailer from you, a 2007 Trail Blazer. Ordering sight unseen was a scary thing but you were the best and the trailer was the fantastic. We told you then, if we ever need a bigger or different trailer it would be another Double D no matter what. I just wish all the folks looking to buy a new or used trailer would take time to investigate these Double D trailers.
They are the best. I am a person hard to please, I expect perfection and by golly I found something "as close as it gets " in these trailers and this company. As ours needs changed, and I found myself wanting a bigger trailer, the first place I went was to you at Double D. Just as I figured, you had just what I wanted and more, a used 2007 Rawhide EX, which means we did not have to wait to get it. This trailer looked like new.
We purchased the 2007 Rawhide EX. It is just perfect and all that I was looking for (which I knew it would be). No one can tell it is used, so they think it is new. That just shows how well these trailers are made and the quality put into them. Again like last time, you went over and beyond what anyone else would do to help us get that trailer. Being we live in Texas, we met half way in Atlanta Georgia to pick it up, a speedy 33 hours round trip.
It was very sad to see my Trail Blazer go, I did have tears in my eyes. It served me very well and I would still have it until the wheels fell off (I am sure that would have been after I passed away) if my needs hadn't changed. I guarantee you, that who ever gets the Trail Blazer we had will also be very pleased because it was well taken care of and always kept under a metal awning. Well even being exhausted on the way home from Georgia and pulling the Rawhide Ex back, we smiled and were excited all the way.
We couldn't wait to get the new trailer home to it's extended size awning we had enlarged while we were going to pick it up. This trailer will be pampered too. Maybe this will be our last trailer purchase, but if not, it will be back to Double D for the next one. I am sure our neighbors think we are crazy because we sit in that trailer and admire it. I am sure they are wondering why with that big ol house we have, we are sitting in that trailer for an hour or so just about every day. Thank you so very much Brad for all you do and the pride and integrity you put into your trailers. I has been a pleasure dealing with you, your staff and your Christian values. I feel like you are a friend, not just a business associate. We will one day take our time and meet you personally in North Carolina. Thanks again.
Pam and Matt Jordon
July 25, 2009
I decided I was ready to upgrade to a larger trailer for my miniature horses. The 5' tall, 5' wide trailer I owned was great for short trips with few a horses. But when I traveled for more than a couple of hours, my horses became fussy and restless. I also worried about them overheating when I was caught in traffic jams or moving slowly through large cities in the hot summer sun.
I live in central Kentucky, in the heart of horse country, so I thought finding a suitable trailer would be simple. I quickly learned I was quite mistaken. Not only were there virtually no trailers in my area designed for miniature horses, the cost of modifying a "big horse" trailer was unbelievable. Furthermore, nobody seemed the least bit interested in helping me find or build what I needed. So I decided to try an internet search and see what I could find in other parts of the country.
That is how I discovered Double D trailers and Brad Heath. Perusing the website, I really liked what I saw. Double D trailers not only provided the quality I was hoping for, as safety and comfort for my horses was my biggest priority, the prices were quite reasonable. I contacted Brad to ask if he was willing to help me design the trailer I needed. And for the next several months, he patiently put up with my whims, demands, concerns, and needy-ness. While I am sure there were times Brad did not welcome my telephone calls and e-mails, he was always polite, professional and as helpful as possible. With my input, and a few pictures of my friend's trailers, Brad created the perfect trailer for me and my horses.
No longer do I worry about hot summer days or traffic jams or fussy horses. Even my most spoiled gelding does not protest when I stop for gas or a soft drink! My horses ride in comfort and style. I bought the three horse slant bumper hitch trailer which Brad modified just for me. The windows are at miniature horse level so I can feed and water easily, my horses can enjoy the scenery, and they stay cool and happy. Each of the 6 "mini stalls" is safe, padded, and perfect. I even have a tack room that doubles as a camper for me! So no more hotels and being far from my horses when we travel. And I get tons of compliments and admiration from other miniature horse lovers.
Thanks so much Brad, and DoubleD trailers!!
DreamChaser Miniature Horse Farm
April 8, 2009
I recently purchased a 2009 Townsmand 2-horse enclosed trailer from Double D Trailers in North Carolina. Being unable to travel to North Corolina, the trailer was viewed over the internet prior to being purchased and was delivered to Boone, Colorado. The photographs on the internet did not do the trailer justice. I utilized the trailer within a week and was amazed how easily it was pulled. The streamlined front had little to no drag and I had to constantly keep checking the rear view and side mirrors to insure I was still pulling it. I have not seen another horse trailer like this except the highend luxury models. I have looked at other manufactured horse trailers and none can compare to the one I purchased from Double D. I would recommend Double D trailers to any horse owner.
Katherine, Boone, CO
October 15th, 2008
After looking for a gooseneck trailer for some time, we had seen some second hand ones in New Zealand some of which were bigger, smaller or not the right configuration. We saw that O.L.P. were importing the Double D trailers and that we could have built exactly what we wanted. There was great communication and useful suggestions from both O.L.P. and the manufacturer's at Double D, we have been very happy with our purchase of our three horse Experience model trailer. Although in my business for most of the time it will be carrying saddles, tools and work bench which is when removable partitions are invaluable.
When I had the horses on the trailer for the first time they had no trouble loading and the ride was excellent. Not only does it ride well on the road, we think that it creates a great image for our business.
Just Saddles Ltd.
Tirau, New Zealand
October 11th, 2008
This was the easiest transaction I have ever had!! I just bought a used trailer from Double D and it can be pretty nerve racking buying something sight unseen!! Darron was so easy to work with and was right on with his description of the trailer. It was even in better shape than I had expected. I also had a trade in and that was so simple as well. Just e-mailed pictures and he gave me a really great offer on it. The day I picked up my trailer I was having some problems with my vehicle's suspension and needed a different hitch. I would have gladly bought another one from them, but Darron took mine and flipped it for me so I didn't have to shell out any more money. I really thought that was a nice thing to do. He took time to show me all about the trailer I bought and had me hooked up and on my way in no time. He even gave me pointers on loading my very difficult to load horse.
September 12th, 2008
Well, if this wasn’t the most satisfying experience of buying something, then I sure missed it. I am truly please with this transaction completely. These guys are “A” plus to my wife and I. This trailer is exactly what we were looking for, Brad and Darron were the best. I look forward to buying another when this one wears out. So far everything they said is completely right on. If you need a trailer then stop here, ain’t no use to look any further. They are always welcome in my home. That’s what I think of all the folks at Double D.
June 28th, 2008
Hey Darron....I don't know where to begin...This trailer is very impressive/ very well built and designed...We are so pleased, and feel quite blessed to have found your company. we will be out enjoying soon, and can't wait to break-it-in !!!
Can't thank you enough for letting us take advantage of the sale at such a late hour...you truly went out of your way to help us on our 4H Rawhide living quarter trailer..God Bless...
Randy & Alisa McGinnity and Family
Wheatland, North Dakota
May 6th, 2008
My trailer arrived last Saturday. It's everything I thought it would be and more. It has been a pleasure dealing with Double D. Had many fun conversations with Darron Tyndall. Would recommend them to everyone. As Darron and Neil the driver know, I had a party to celebrate it's arrival. Showed it off to all my horsey friends, who loved it. Many thanks to you guys. See you at the Horse Expo in Maryland in January!
I am very happy with Double D and all of you there treated me like a queen. I will be spreading the good word and wish you all the best!
Tina Hall, Virginia
The testimonials I read on your website.
Jerry arrived this morning just like he said he would. I am a customer service manager and have been for the past 10 years and your customer service has been impeccable. I'm pretty sure I'm qualified to make that statement.
I love the trailer and look forward to using it!
Again, thank you so much for being so easy to do business. Be sure to tell Jerry how wonderful I think he is.
I'm from Georgia myself and I sure do miss the "southerness" of people like him.
A Very Satisfied Customer.
Rhonda in Gilbertsville, PA
Oct. 30, 2007
Just wanted to drop you an email to tell you how satisfied I am with my trailer. You know, I realize it took me awhile to decide which trailer I wanted, but you did help me decide and I thank you for that. Darron was especially helpful when I came down to get the trailer and hitch installed. He took the time to go over everything and just completed the whole package.
I have had alot of compliments on the trailer and I tell everyone, when you buy a Double D trailer, you get more than the trailer. You get great service.
Thanks for all your efforts and I really enjoyed hanging out at your store while they installed my hitch. Everyone was really nice and helpful.
Best of Luck to you all!
June 14, 2007
June 11, 2007
My husband and I had a Double D trailer made for us back in 2001 and
to this day we love it as much as we did back then. When we have had
"little" problems, Brad and company were there to help us. We hope
our trailer last forever but when it does come time to look for a new
one I know we will be driving back to Pink Hill.
Julie and Terry Coats
Mount Pleasant, NC
May 22, 2007
I received my 2 Horse Deluxe gooseneck trailer on April 21, 2007 and took the first road trip with it on April 22. It is everything I had hoped it would be! Brad was extremely helpful in answering my questions and helping me know just what model would work best for my needs. I had previously only owned bumper pull trailers, so I had some trepidation regarding changing to a gooseneck, especially since I would be towing with a short-bed truck. Again, Brad was very helpful in answering those questions, even talking with the hitch installer regarding placement of the hitch. Using an off-set hitch on the trailer took care of any problems with clearance. It is a dream to haul and I fully expect to enjoy using it for many, many years.
January 22nd, 2007
This is Pamela Jordon, from Bellmead, Texas who just purchased the 2007 Trail Blazer. I just wanted to let you know what a pleasure and wonderful experience it has been doing business with you. I have never made a purchase sight unseen, especially one so expensive. I investigated your product for about a year and you always sent me information via e-mail or to my husband, Matt, over the phone. You have been so patient with all the questions (some very crazy) both negative and positive and when I changed my mind a zillion times. When asked about other manufacturers, you never said an unkind word about their product, you always said, "They build a good trailer." Your integrity is rarely found. All the other trailer manufacturers we called could not wait to cut down others. You seem to be a very honest and Christian person and needless to say make a superior trailer. I have never been more pleased with anything in my life (except my grandchildren and horses) as I have been with my new Trail Blazer. It is everything you said and more. The quality speaks for itself. On the day we got the trailer (there was a down pout of rain), we just sat in the trailer for hours just smiling and enjoying the love and quality put in this trailer. I am a very, very, hard person to please, but you did it. The little extra things like the lighted pull up handle on the side of the living quarters door made me giggle, its so cute, I didn't expect it. This trailer is everything I wanted and more. The price is extremely reasonable. Higher priced, and "bigger" named trailers do not hold a torch to you. Bigger is not always better. In the entire trailer there was only one thing a little off, this picture window shade is a little crooked, that's it. I told you I was a perfectionist. Give a big hand to your employees and yourself for a trailer of high quality, and attractive too. With out good craftsmen, the quality wouldn't be there. The trailer even arrived a month before I expected it. Needless to say, I am thrilled. The delivery man was so nice and informative, Mr. Outlaw was fantastic. He treated the trailer like it was his own. I wanted to thank you again for making my little dream trailer come true. You can use my husband and me for any testimonials about the trailer quality and excellent service. If I ever get another trailer, it will be a Double D!! At the barrel races I go to, I will be doing some heavy bragging about my Double D trailer. Thanks again from an extremely Happy Customer!!!!!!!!!!!!!!!!!!!!!!!
Pam and Matt Jordon,
Bellmead, Texas 1/22/2007
December 12, 2006
Buying anything for more than a couple hundred dollars without seeing it is daunting. However, that is exactly what I did when I bought a new Double D Bumper Sport. I trusted the website and Brad Heath that the trailer would be everything they claimed. As the boys delivering it pulled up the driveway with my new trailer, I could see from the porch what a great looking trailer it was. But even better, as I started going over it, I could see the quality that Double D puts into these trailers. I am extremely satisfied with the rig. It pulls great, looks great, and the shop doing the Virginia safety inspection said it was solidly built. Everyone who has seen it comments on it. Thanks, Brad, for introducing me to your company. I look forward to many happy miles with my horses in the Double D.
November 17th, 2006
September 20th, 2006
July 28, 2006
Brad, A small token of our sincere thanks for the personal care and attention you gave us during our business dealings with you. The efforts you made on our behalf were way beyond the "call of duty." The trailer is great too!
With Warm Regards,
Sue and Huang Wen-Cheng and Family
July 12th, 2006
Brad & Donald,
Jimmy delivered our trailer this morning! WOW! It is beautiful. Ray kept repeating over and over how he couldn’t believe how much trailer we got for our money! This being our second new trailer to buy from Double D, we thought we knew all about the features, but Jimmy took the time to go over every feature, set up, etc. and once again, we were in awe at how knowledgeable and patient he was! (The awning was fun! We are going to practice that a little more as a “team.”) I can’t wait to show my new trailer to my trail riding buddies….that’s all they’ve heard about for the past month!
Thank you, again for all of your help!
St. Paul, TX
Dear Brad and the Crew at Double D,
March 21, 2006
March 16th, 2006
Hi Brad, the trailer arrived tonight. They got here about 10 pm, apparently took a really convoluted route. Arrived in good shape. My goodness, what a huge trailer! We were both really surprised! Bigger than any we looked at, and we looked at quite a few!!! Well, it is well within the specs for hauling for my car, a 2005 Isuzu Ascender. Hard to believe though! We are a little stunned at it, it is really a beautiful trailer, better than any we have seen. We were a little worried about fitting the Belgians in it, but this will work! We plugged it into the outlet on the car just to see it lit up, wow. The outlet on the car is a bit buggered up, but worked, we'll have to fix that. We are both amazed. I think we could make it an RV it's so roomy. A whole lot of trailer for the money, I'll tell you. Eventually we want to get a dually, that will be extra nice with it. Anyway, we are really impressed, it was just more than we expected in every way. Will try it out this weekend and let you know how she drives! Thanks a lot for everything. We'll keep you posted. Thanks again, will talk soon! Will send you some comments for your customer pages! Carolyn and Lyle, and the horses....Lucy , Daphne, Thunder, Thor, Cinnamon, Chance, River, and ???Baby in May, Bethel, Ohio
Jan and Richard Norton
Charles and Ingrid Fry
Thought I would finally drop a line regarding our 2005 Rawhide EX we purchased a few months ago. Just wanted to let you know that the trailer is as expected with great looks, overall great quality and nice fit and finish. Everything works and nothing came loose on its 2500 mile journey across country. My Ford Super Duty pulls it with ease and is smooth and stable at speed. We looked at a lot of trailers and were leery of buying one without seeing it first, but everything turned out great and it met our expectations. I’ve had it to a couple events and have shown it to several people who have never seen a Double D trailer way out here in Arizona. All had positive comments! I’d be happy to show it to anyone for you. Thanks to all at Double D for making the experience positive from answering questions, setting up financing and for an on time delivery!
Jeff and Dawn Wilson
I LOVE my trailer! As you know, I researched and studied for over a year till I finally decided on the “trailer for me”. I couldn’t be happier – Double D certainly provided the most trailer for the money that I found! It was even worth driving 1,300 miles (one way) to pick it up! The Experience model that I got is absolutely perfect for me! It looks beautiful with my truck and I am proud to be driving down the road with my rig.
Everything works great and even my “hard to load” mare practically jumps right in! Thank you so much for everything you did to help me with my decision and for all your patience and the millions of e-mails you answered!
I am a totally satisfied customer and whole-heartedly recommend Double D trailers to everyone who’ll listen!!
Dori Blesh Goldthwaite, TX
September 6, 2005
We received the new 2006 Bumper Sport this past weekend. Just have to say Thank you! and What a Great trailer this is. Everything we had hoped for and more. Just want to Thank everyone that was involved,
Brad: for all the time & effort that you put into getting this trailer ready for me from all the pre-sale questions to paperwork to setting up the delivery. Thanx! Again for all that you have done.
Marie: for making sure we had all the paperwork necessary so that all went smoothly.
Chris: (and his family) for the delivery of this trailer (almost 1900 miles) and for showing all the features of the trailer when they got here. Great People!!
And to Everyone else that was involved Thanx!! For this Great trailer.
I hope the next one will be a custom one to match truck!
Cyndi Reed Rapid City SD 57703
I would like to thank you and your organization for the excellent service you have provided in building my new trailer. My wife and I have had horses for over 35 years and decided that now was the time to splurge and buy a “new” trailer. Since we both drive, we needed something that would allow us to carry our various buggies and carts to shows, in addition to our horses. In order to do that, we contacted many of the various trailer manufacturers and discussed our needs and hopefully proposed solution. In almost every case they could not accommodate us, and even if they could the cost would be prohibitive. However, when we contacted you the attitude was totally positive. Your attitude was that we could do it, but would have to work out the details.
The result was exceptional. I have sent you pictures of the trailer with our 2 wheeled cart in it. The form, fit and function of the trailer you designed for us is exceptional. We are more than satisfied with the result.
Since I had to have a hitch installed, I took the time and walked through your facility. I was able to see a number of trailers in various stages of completion and to observe your crews at work. I was impressed with all of it. You can be proud of your operation.
I stand at your service. If for some reason you need to show a trailer to someone up here in the Northeastern Tier of states, feel free to send them to me. I will sing your praises and gladly let them see your great work.
George W. King, Westport, NY 8/24/05
Purchased a 16' stock trailer, it's GREAT. Brad was great to deal with. Jimmy delivered the trailer and went over everything with me, including putting the awning up and down 3 times until I had it right!! I'd recommend these folks and their product to anyone looking for a trailer.
Gail Hendrix, 8744 Lodi Covert Townline Road, Interlaken, NY 14847; firstname.lastname@example.org
hey brad, just wanted to let you know that my trip from n.c. back to maine went well. we drove back in 16 hours. i love the trailer, it hauls well, and my horse loves it too- needed that approval! thanks again for all the pre-arrangements that you made for me before my arrival, as well as the loaner vehicle that you gave us to drive for the day! it was much appreciated. talk to you sometime! -nicole hamner, maine
I hope this note finds all well with you and yours (especially Turner)!
I want to tell you and Brad how pleased and happy I am with the 2001, Titan Renegade, two horse, slant load, 2001 my husband and I purchased April 9. It perfectly met my expectations and then some. I spent three days spit shining it and doing some touch up painting. When I'm finished adding all my personal touches, hitch it, and load it for one of my week-end rides with my 50 something girlfriends, I'll have Ron take a picture and send it to you.
Thank-you so much for being so helpful, honest, and facilitating a remarkably pleasant purchase.
Lilla (and Ron) McClendon, Watkinsville, GA
p.s. My only regret is that I didn't get to meet all of you in person!
I bought a 2002 DD gooseneck trailer and have LOVED this trailer for the past 3 years. I love everything about it. Unfortunately, I have made the decision to get out of horses. I listed my DoubleD online and sold it within 3 days....and got my asking price. Can't say enough good things about these trailers....and now I have firsthand experience at how well they hold their resale value. Once again, I am amazed!!! Brad - thank you so much for all of your help for the past 3 years. You never failed to answer my emails...you guys are FANTASTIC.
Barbara LeMay New Kent, Virginia
Just bought an Experience model 3 horse SL. Staff was excellent, see Jimmy. Pulled back to SC like a dream.
These guys are excellent!!!!!!!!!!!!
Buck Turbeville TNT Stables 5810 Salem Road New Zion, S.C. 29111
Date: 1/18/2005 Time: 4:47:20 PM Remote User:
Double D trailers are top of the line trailers at competitive prices. The customer service has been outstanding and their staff has been extrememly helpful. I would recomend them to anyone looking for a high quality trailer.
I took their motorcycle trailer and converted it into a portabe show room with living quarters. It worked really well for me. Feel free to contact me if you have any questions about my trailer, Double D's service or thier high quality product. Chad Raymon Nashville, TN email@example.com
In April, we bought a new 2 horse Slant load. Naturally we were excited, and even more so when we learned that the trailer was done 1 week earlier than expected. Unfortunately we hit a (let's call it a)vacational snag. Neither my fiance, or myself could get matching days off to travel down and take posession of our newest toy. After talking with our salesman, "Brad" we found out they would be more than willing to hold the trailer until we could make it down in two weeks. Being from the North East we were especially grateful for the fact that they were not interested in charging a storage fee. So end result, after driving 12 hours straight through, and finding out that they stayed late to meet us, as they knew we were on our way. We happily pulled away with our brand spankin' new 2004 Double D 2 horse Slant load. Excellent service, awesome people to do business with. Would I do business with them again? Sure, but they built the trailer so damn well, I doubt it will be anytime soon. <g> We do horse transportation, and have placed a link on out website. Believe me, if I didn't appreciate everything they did for us, I wouldn't waste my bandwith suggesting them! Great trailer Guys We love it.
~Stacy & Patrick jhaes.us
I have had a chance to transport horses and use the trailer for a weekend. We are really enjoying it. I consider the unit to be well worth the money. It tows well and the systems function well.
I am what you would call the backyard horse owner with a limited income. I could not afford a bigger truck and I certainly could not afford the money for some of the big name trailers that did not provide the amenities that your Experience Trailer does in its price range. Thank you for the help and for providing the affordable alternative to me in buying a horse trailer with very reasonable weekend living quarters.
Regards, Craig Beachler, Church View, VA
I have told several people about your stolen horse trailer. We are all keeping an eye out for it. I wish I could tell you some clue of it's where abouts, but so far nothing.
I hope you find it, and prosecute the people who stole it. Please let me know if you get any news, or where abouts of the trailer. Good Luck Brad. By the way...I absolutely LOVE the horse trailer I bought from you. I definately made the right choice...Sherri..Wooster, Ohio
I bought an Experience 3-H October 4,2004. I just made my first trip to The PKC World hunt in Western Kentucky, this weekend 14 - 17 with it. I stayed at the Wranglers campground in The Land between the lakes. You would not believe the number of questions I answered about the great looks and the TACK-A-Round feature. I drove 815 miles oneway to get my new trailer(I live in Indiana)and to meet Brad Heath. He is one of the nicest fellows you will ever deal with. This trailer pulls super nice and sleeps good too. I highly recommend this trailer to everyone. Thanks to you Brad and the gang! Thom Hacker firstname.lastname@example.org Cloverdale, IN
Hey Brad, It's been almost a year since you delivered my 10' bumper-pull. Couldn't be happier! Pull with a 2004 Ford Explorer and you don't know the trailer is back there. This trailer was purchased and delivered sight unseen. You delivered everything promised and on time. A great quality trailer at a fair price........Thanks
Tom Metzler, Fair Lawn, NJ
We are extremely pleased with our new Double D Horse Trailer...Brad was awesome to work with and Jimmy did an incredible job building our trailer to our specifications....I would highly recommend anyone who may be looking for a well built custom made trailer to contact Double D Distributors in Pink Hill NC...We couldn't be more satisfied with the whole experience. Sonja Dean and Ken Hicks 2685 Mt Pleasant Rd Willow Spring NC 27592
I PICKED UP MY 3-HORSE SLANT LOAD ON 11/20 & BRAD WAS NICE ENOUGH TO WAIT ON US. DUE TO A PARADE IN A SMALL TOWN WE RAN A LITTLE LATE. I LOVE MY TRAILER. IT IS PERFECT FOR ME. THE COLORS ARE GREAT. IT PULLS GREAT & MOST OF ALL THE PRICE WAS GREAT. BRAD HELPED ME THROUGH IT ALL. I WILL RECOMMEND THIS COMPANY TO ALL MY HORSE FRIENDS FROM NOW ON. THANKS BRAD C.ROBERTS CONCORD NC
I searched for a Gooseneck Trailer for over a year. After looking at several differnt brands and comparing quality and prices I purchased a Double D. In my opinion they are the best trailer on the market for the money. The quality and craftsmanship are second to none. My 16 footer pulls like a dream and turns heads at every trail head and show. Thanks Brad for all your help. I am a very satisfied customer.
Tim Boyd Bluefield, VA
Date: 6-1-04 We purchased our first DD gooseneck trailer with living quarters in 2001. Brad custom made it to our needs. We enjoyed it tremendously and pulled it across several states never with any problems.
In 2004 we sold it at a good price the first week it was on the market.Then we purchased our 2nd DD. This one even bigger and better than the first! As usual, Brad worked with us to ensure every detail we wanted. He and his staff are the greatest to work with. From the guys in the work shop to the girls in the office. The beauty,quality, workmanship and PRICE can't be beat. Believe us... we drove from Texas to N. Carolina to buy DD.. not once but twice! The trailer pulls so nice you hardly know it's there.
At trail rides we pull right next to the Sooners and Sundowners who are amazed at the DD trailer inside and out!
We recommend DD to everyone. It is well worth it and the road trip there is great!
Johnny & Malissa Scarborough- Waco, Texas
While we had some confusion initially on the trailer specs we required, Brad and the team at Double D went out of their way to ensure at the final delivery we were happy campers. Great customer service! Bob Cummings, Owner, True North Farm, Versailles KY
WOW!!! Love our new trailer and have had lots of comments from people at horse shows. Brad was great to work with. I liked the idea of getting to deal directly with the manufacturer. We purchased a 20' bumper pull trailer and DD did a really nice job building it. When it was delivered it looked better than we dreamed of and the tack closet mounted on the door is awesome. Keep up the good work Brad and DD. Marc Elder, Downs, Illinois.
Hi Brad i want to thank you for taking the time with me on buying this trailer you were so much help you were fast helpful and polite all though i never met you i feel ive knowed you all my life also brad jimmi outlaw and his helper are the most helpful people ive ever met even though it was very late and they had come a long way and were tired they still took the time to show me around the trailer these two guys are very very good people all though we will probley never see each other again i will never forget them please tell them thanks again for me thanks again brad Don Dean (Kalkaska, MI) P.S My wife and i love the trailer
1ST Purchase: July 2004
I bought a two horse bumper pull trailer...it is the most beautifully designed trailer I've seen. It is so functional with the inside tack area for my saddles and bridles and it is actually large enough for me to use as a dressing area. The swinging divider gives you extra space for your horse. The exterior is simply gorgeous with graphics and chrome wheels. I love it and most importantly...my HORSE loves it!!! She goes in and out easily...My sincere thanks to Brad and my peronal delivery person...Jimmy Outlaw. Betty-Ann Pjura...Shelton, CT email@example.com
2nd Purchase: December 2007
WE LOVE our new Double D gooseneck 3 horse trailer. The trailer pulls great. We really like the swing out tack area! We've had so many people comment on the swing out tack area, and of course we let everyone know where we got this great trailer.
We also received exceptional service! Thanks AGAIN Brad
Susan & JR Laughinghouse Ferrum, Virginia
We at JBarS Ranch and Total Control Training Center purchased a DD Trailer about 3months ago and have never pulled any trailer that pulls easier than the DD.Wa would recommend DD and Brad Heath to any one who is looking for a new trailer. We have had a lot of compliments on the quality and the swing out tack room. Thanks Brad and DD trailers.
Raymond and Susan Laughinghouse Ferrum ,Va.
We bought a two-horse gooseneck with living quarters, back in January. I found Double D on the internet, as there was no one in our area that carried a two-horse gooseneck...they all pushed the three-horse! We absolutely love it! It is easy to haul, and the extra room in the side-by-side has allowed me even to trailer a 2400 lb Belgian draft horse! We were at a weekend trail ride in Tynan, TX and had several people come up to us to ask where we had found our trailer...and Texas Trail Riders are hard to impress!!!!!! Brad was wonderful to line up delivery in our area, and we recommend him to everyone! Martha Goyet St. Paul, Texas
I bought the 2 Horse Gooseneck Deluxe with Living Quarters. I absolutely LOVE this trailer - and I get compliments on it everywhere I go. The paint job on the Double D trailers is THE BEST that I have seen on any steel trailer anywhere. The LQ work was fantastic and was done almost 2 full weeks ahead of schedule.
I received a very fair trade-in price on my old trailer, and Brad was willing to work with me. I drove all the way from Richmond, VA to the dealership in NC to get my trailer...TWICE....so that goes to show how much I thought of these trailers and this dealer.
The sales process was great and having the ability to get pre-approved for financing online was an added bonus they have over other dealers. I can't say enough about how happy I am with the entire deal. Those guys are AWESOME!!!
Barbara LeMay Richmond, VA
My wife and I purchased our new trailer back in June of 2002.With the first time pulling it home I could feel that the 4-horse trailer was lite.The van we use pulls it overdrive. I would highly recommend a close look at the Double D Trailers you have. Douglas & Cynthia DeMurry-Cumbo Hubert,NC
We have really enjoyed our new horse trailer. The Double D trailer that we selected more than met the needs and requirements of the "overnight-campers" that we have become. The two-horse slant deluxe model has plenty of room for our big Walking Horses; the tack is all enclosed in a separate place where it stays safe (locked if desired) and dry. All the room in the LQ's section is slowly becoming more efficient as we keep adding little ideas that we see from some of our friends. Oh, yeah, and they love our new trailer, too. We have showed it to some strangers as well that just come by and notice that we own a Double D trailer. We are more than happy to show-off our new toy, and let them see what a well built product that you guys are producing. Now all we need is a web-page to introduce your customers to some of the places we've visited.
Happy To Enjoy The Trails AND Retirement...
The Kirby's, Winfred and Susan, Kirby Hill Farm, Ballard, WV
My husband and I bought a Double D trailer thru Brad. He was a wonderful help in customizing a trailer to our specifications. We love our 3 horse slant stock bumper pull with dressing/tack area! It hauls wonderfully! They even met me halfway for delivery!! A lot of people here in PA comment on our trailer and how nice it is. Thanks so much! We will always have a Double D Angie and Jim Itterly
We purchased a used PROLITE from Brad at Double D and we can't say enough about the way the trailer was represented. Purchasing from Brad was like buying from a family member. Thanks Again.
Linda & Gordon Ford, Rypplemeade Stables,Petersburg,VA
Double D is by far the best trailer I have used and pulled. I bought the 3 Horse Gooseneck Deluxe with living quarters. I have received so many positive comments from various horse people. The pull out tack compartment is by far the best I have ever seen on any trailer. I would and have recommended Double D to a lot of people. Brad; Thanks again for all your assistance. Terry (Chigger Hill Farm, Fort Valley , VA)
Double D helped me design a custom layout,and then built my trailer,an oversize bumper pull, very quickly.The paint and detail finish work is equal to that of the most expensive trailers.The service when I arrived to pick up the trailer was excellent. Ray O'Donohue/Palmyra,Va.
I absolutely LOVE my new Double D trailer! Brad was very patient with me (continuosly answering my many e-mails) while I shopped and shopped...and then shopped some more in MD, DEL, NJ,PA, and VA to find what he was offering for the best price around. After close to a year, I finally made the 8 hour trip, and am I glad I did !Double D had the best workmanship, service, and even the best price anywhere around. I have recommended them to everybody in PA! Thanks, again, Brad! Terry Thomas, York, PA
We camp for weeks at a time and our Double D has made the trips much more enjoyable. I love my sink and shower and my husband loves the ac. It pulls like a dream and the horses never hesitate to jump right in. Thanks Brad for helping us come up with the design for our trailer. We highly recommend them to anyone.
Terry and Julie Coats Raleigh, NC
My wife and I purchased Brad's 3 Horse Deluxe this past spring to do 1,2,& 3 day trail rides in PA and VA. We are extremely pleased with all the features of this trailer. Our trail ride friends have noticed the added safety bonus the swing out tack gives us when loading or unloading horses.
We had searched for months for a used trailer, but couldn't find one that would work for us, then we found Brad's web site and his three horse trailer that had every feature we were looking for and it fit our budget. We worked out all of the details by E'mail and when the trailer was ready, made the trip to Pink Hill to pick it up.
Want to see our trailer? Just click on the 3 Horse Deluxe and that fancy white trailer with the red graphics is the exact trailer we have enjoyed for over 2500 miles of trail ride travel this summer. Sam and Jo Ann King Berryville Virginia
We were in need of a two horse tag along to pull behind our motor home. We called Brad and let him know what we needed and in a short while, he found us a very nice and affordable used Kodiak tag along with a large tack room for our hay and tack when we were on trail rides. All we had to do was let Double D know what we wanted and wait for our E- mail to ring. Thanks (Brad) Double D Distributors Jesse, Vanessa and Brandon Hansley Jacksonville, N.C. 28540
I purchased my 3-horse Deluxe gooseneck in April of 2002. I researched for almost a year before making this decision. Double D trailers are absolutely the best trailer for the money. I still love my trailer 8 months later. I definitely made the right choice. It is easy to haul, looks great and designed very well. It is a joy to use. It gets a lot of attention at the horse shows, especially the tack around compartment. I've hauled it all the way to Memphis Tenn. and it did wonderful. Dealing with Double D has also been great. They are an honest company who really care about pleasing their customers. Can't praise them enough. They met me halfway to pick up my new trailer. They have answered all my e-mails quickly. I recommend them to everyone.
Charla Tyers Dark Horse Riding Club Weems, Va. 22576
We purchased a Double D July of 2001 . We have really enjoyed it. It Pulls Real Good.
Eddy Williford JR. 130 JR. Wilson Lane Dunn, North Carolina,28334 910-897-6068
I bought the 2-Horse Sportabout with finished dressing room. I was totally happy with my old trailer and was just going to get it painted until I visited Brad to get an estimate. After looking at all the trailers and pondering over what to do, I finally decided that Double D had a lot to offer. I had one built the way I wanted it with extra drop down windows and a few other little things. You certainly could not ask for finer workmanship or a company more dedicated to helping you take home the best trailer for your money. Thank you Brad, for answering all my e-mails, and telephone calls. I can't wait for show season to show off my new trailer. If anyone wants a reference....I would be more than happy to answer questions... Virginia Court, Jacksonville, NC E-mail: firstname.lastname@example.org.
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