Some of our potential clients have hesitations about buying a horse trailer online. They worry about the process and fret over whether they’ll be happy with the final product.
Well, fret no more! We’ve compiled this list of the top 20 reason why it’s a good…no a GREAT idea to buy a horse trailer online from Double D Trailers.
1. We’ve been providing outstanding service since 1997.
First, let’s talk track record … we have more than 20 years of great service and happy customers. Our company has been leading the pack in design innovation, customer service, patents, and technologies since before Will Smith told us he was “Getting Jiggy Wit It.” (na na na na na nah)
2. A custom horse trailer is like building a new home.
When you decide to build a new home, you look for a builder with an excellent reputation who provides professional service. You don’t ask to see the house completely finished before you decide who to hire. Think of your building your custom horse trailer in the same light. You’ll see plenty of plans and photos along the way before the trailer is completed.
3. If we delivered ‘wrong’ trailers, we’d be out of business!
The Internet today is a powerful research tool for buyers. Fortunately, we have stellar client reviews, videos, and articles to back up our claims. A company that isn’t doing their job well doesn’t have anywhere to hide in today’s ‘connected’ world.
4. We do our best to show you a trailer ‘in person’ if you need assurances.
Some buyers just really want to see a Double D Trailer in person before they place an order. We get it. It’s a big commitment. That is why we do our best to link potential buyers with other Double D Trailer owners. If possible, we can even have our delivery drivers stop along the way to do a personal showing to a potential buyer.
5. You won’t feel pressured by a sales person on a dealer’s lot.
There are few thing quite as anxiety-driving as being pressured by a pushy salesperson. With our online buying model, you can shop for your new trailer and pick out design features at home, in your bunny slippers, drinking hot cocoa. It’s much more relaxing.
6. We offer the highest level of customer support.
When you begin to design your new custom horse trailer with Brad Heath, you will be given our highest level of customer support. This will include email conversations, text messaging, instant messaging, and live chat on the website.
7. There’s no need to spend hours on the phone all at once.
Instead, have the conversation when it’s convenient for your schedule. Why do we do it this way? Simple. Every exchange will double as a written record so that details, special requests, and corrections don’t get lost in the shuffle. This helps us provide the highest level of service and save on time.
8. It’s fun, easy, and convenient to order.
Check out our customization tools on each model page to start choosing the exact features you want on your trailer. Check out our bumper pull horse trailers, gooseneck horse trailers, or living quarters horse trailers to get started.
9. We provide detailed pricing estimates and drawings.
During the design process, you and Brad will have a length conversation until the details of your trailer are completely ironed out. This will ensure that your final trailer fits the bill perfectly!
10. Our site is a treasure trove of information.
While engaging in your email conversation to design a trailer, Brad will often send a helpful link to a video, an article, or a photo showing a certain design feature. Many of these resources can be found on our site so you can learn about the many advantages and safety features found on Double D Trailers.
11. It’s a very secure transaction.
We were one of the first trailer websites to switch over to HTTP(s) ‘Secure’ protocol a few years ago. So your personal information will be well protected.
12. Our SafeTack design is like an A-list celebrity.
It’s innovative. It’s groundbreaking. And, it’s going to turn heads. The SafeTack slant load horse trailer is designed to provide a much loading experience for both horse and handler. Plus, it is an exclusive technology so no other manufacturer in the US is going to have it.
13. Reverse load horse trailers are becoming more popular every day.
There’s a lot of independent research that suggests that horses haul with less stress and fatigue in the rear facing direction. Plus, our patented SafeTack Reverse trailer is configured so that horses can literally walk on and walk off without ever having to back up.
14. We have $395 flat rate delivery to anywhere in the continental US.
Do we need to say more? Read more about our flat rate delivery.
15. Trailers don’t leave our factory until they’ve been carefully inspected.
We double and triple check to make sure that each trailer is built according to the invoice and drawing. Then, we send 40-60 photos to the client so they can see their new trailer prior to delivery.
16. We have a 100% money back guarantee!
We feel so confident in our whole process, that we offer a 100% money back guarantee in writing. Although we’ve had this policy in place for years, no customer has ever cashed in. That speaks highly of their satisfaction.
17. You’ll have our top rated safety features.
In the horse trailer industry, you truly get what you pay for. If you’re looking at a sales lot trailer with a very low price tag, chances are it’s missing some key safety features. Our trailers include things like Z-frame technology, SafeBump no leak roofing, SafeKick walls, Galvalite construction, Rumber flooring, and of course… the SafeTack rear compartment.
18. The factory direct model saves you money.
Since we don’t have to hassle with dealers, we can invest in better, stronger built trailers with more innovative and expensive technologies. And we can still be competitive in pricing with the industry ‘average.’
19. Our trailers have a high resale value.
This makes the actual cost of ownership even lower!
20. A trailer will last 25-30 years, so get EXACTLY what you want.
Finally, Brad will often make the point that tow vehicles are normally traded in every 3-5 years. In contrast, a horse trailer can easily last 25-30 years. So, it makes sense to get the exact custom design that you want. Do you want a trailer to fit your large Warmblood? Do you need to fit your cart on board? Do you want a living quarters that feels like a palace? It’s all possible when you purchase a custom horse trailer from Double D Trailers.
Still have questions? Reach out to Brad today and he’ll be happy to help you out.